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Quality Assurance Training for International,
Ground, and Home Delivery
The Need FedEx
is a $24-billion dollar global provider of
transportation, e-commerce & supply chain
management services. Their employee base is
located throughout the world. FedEx needed
a development partner to build Quality Assurance
Training for their International, Ground and
Home Delivery Divisions. Content had to adhere
to SCORM standards and integrate with their
existing LMS - Digital Think.
The Solution
FedEx chose Brookwood as the development
and integration partner for this custom eLearning
project. Courses included animation, graphics,
sound and assessments throughout each module.
Brookwood's experienced team was able to adhere
to the specifications of FedEx's IT department
and slower modem speeds in the field. SCORM
standards were implemented so that FedEx could
track scores, date and time stamps for each
student logged in through the LMS. Navigation
was consistent with existing courses created
with the FedEx brand. Macromedia Flash was
used in conjunction with HTML so that performance
on slower connections was optimized. Courses
were hosted on the Brookwood Extranet through
the entire development process, so subject-matter
experts could access content throughout the
development timeline. This allowed for timely
feedback and communication from remote locations.
Key Advantages
- Integration for tracking and
reporting was seamless with Digital Think
( LMS )
- SCORM standards are in place
for future migration - if necessary
- Source files are available
to FedEx for editing and revisions
- Brookwood hosts courses for
24/7 evaluation during the entire development
cycle
- Re-usable Learning Objects
were implemented for uses in other courses
- Rich Media was optimized for
delivery to analog modems (56k)
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