“Brookwood will continue to be my preferred source due to their unmatched talents and expertise with the latest set of industry tools and know-how. I recommend their services to any client especially those with unique needs in clinical research and product development that require global elearning programs and those that must meet the highest level of government, technical and regulatory standards.”
- Nancie Celini
Church Pension Group was in need of an expert resource to create a blended eLearning solution to support their employees and customers. CPG had no eLearning content, but needed to provide training to their internal team members due to changing systems, turn over, and lack of staff. It was crucial to put a uniform knowledge base in place that would train call center reps to use the benefits package system for active and non-active clergy and field questions in a professional and appropriate manner.
Testimonial
The Brookwood Solution
CPG retained Brookwood to develop a full Enterprise Roll-Out based on Best Practices in eLearning. Brookwood’s Instructional Designers and Project Managers developed a content and workflow process for eLearning development. Adobe Presenter was used to author content into a pilot for the entire company. Insightful narration and colorful graphics made learning dynamic and engaging in this full script to screen eLearning solution. Brookwood staff provided onsite mentoring, consulting, and training to support CPG’s goals and initiatives. Templates, a customized eLearning Best Practice Guide, and a Video Support Library provide an ongoing resource for CPG to be self-sufficient in their future eLearning initiatives and to make full use of Brookwood’s eLearning capabilities.
Key Advantages
Instructional Design and Project Management for workflow process improvement.
Dynamic and engaging audio and visual eLearning delivery.
Onsite mentoring, consulting, and training.
Templates, customized Best Practice Guide, and Video Support Library provide immediate resources.